*{margin:0;padding:0;box-sizing:border-box;}body{font-family:"Microsoft YaHei","PingFang SC",Arial,sans-serif;color:#333;line-height:1.6;background-color:#fff;}a{text-decoration:none;color:inherit;transition:all 0.3s ease;}img{max-width:100%;height:auto;display:block;}.container{width:100%;max-width:1200px;margin:0 auto;padding:0 20px;}
.faq-policy.green-theme{padding:60px 0;min-height:calc(100vh - 300px);color:#333;line-height:1.7;}.policy-header{text-align:center;margin-bottom:40px;padding-bottom:30px;border-bottom:1px solid #c8e6c9;}.policy-header h1{font-size:2.5rem;margin-bottom:15px;font-weight:700;position:relative;padding-bottom:15px;}.policy-header h1::after{content:'';position:absolute;bottom:0;left:50%;transform:translateX(-50%);width:100px;height:4px;background:#4caf50;border-radius:2px;}.update-date{font-size:1rem;color:#689f38;margin-bottom:25px;font-style:italic;}.policy-intro{max-width:900px;margin:0 auto;font-size:1.1rem;line-height:1.8;color:#455a64;}.faq-navigation{margin:40px 0;padding:25px;background:#f1f8e9;border-radius:8px;border:1px solid #c8e6c9;}.faq-navigation h3{color:#2e7d32;margin-bottom:20px;font-size:1.3rem;}.nav-tags{display:flex;flex-wrap:wrap;gap:12px;}.nav-tag{padding:10px 20px;background:white;color:#388e3c;text-decoration:none;border-radius:30px;border:1px solid #c8e6c9;font-weight:500;transition:all 0.3s ease;}.nav-tag:hover,.nav-tag.active{background:#4caf50;color:white;border-color:#4caf50;}.faq-content{max-width:1200px;margin:0 auto;}.faq-section{margin-bottom:50px;padding-bottom:35px;border-bottom:1px solid #e8f5e9;}.faq-section:last-child{border-bottom:none;margin-bottom:0;padding-bottom:0;}.faq-section h2{font-size:1.8rem;margin-bottom:30px;padding-left:50px;position:relative;font-weight:600;}.section-number{position:absolute;left:0;top:0;width:40px;height:40px;background:#4caf50;color:white;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1.2rem;}.faq-block{margin-bottom:30px;padding:25px;background:#f9fdf9;border-left:4px solid #81c784;border-radius:4px;}.faq-block:last-child{margin-bottom:0;}.faq-block h3{font-size:1.3rem;margin-bottom:15px;font-weight:600;}.faq-answer{padding-left:20px;}.faq-answer p{margin-bottom:15px;line-height:1.7;}.plain-list{list-style-type:none;padding-left:0;margin:15px 0;}.plain-list li{margin-bottom:10px;padding-left:24px;position:relative;line-height:1.6;}.plain-list li::before{content:'•';position:absolute;left:8px;color:#4caf50;font-size:1.2rem;font-weight:bold;}.numbered-list{list-style-type:none;padding-left:0;margin:15px 0;counter-reset:list-counter;}.numbered-list li{margin-bottom:12px;padding-left:35px;position:relative;line-height:1.6;counter-increment:list-counter;}.numbered-list li::before{content:counter(list-counter) '.';position:absolute;left:8px;color:#4caf50;font-weight:bold;width:20px;text-align:right;}.tip,.note{padding:12px 15px;background:#e8f5e9;border-radius:4px;margin:15px 0;font-style:italic;}.note{background:#fff8e1;border-left:3px solid #ffb300;}.selection-guide{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:20px;margin:20px 0;}.guide-item{padding:20px;background:#f1f8e9;border-radius:6px;border-top:3px solid #4caf50;}.guide-item h4{color:#2e7d32;margin-bottom:10px;font-size:1.1rem;}.moq-info{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin:20px 0;}.moq-item{padding:15px;background:#f1f8e9;border-radius:6px;text-align:center;border:1px solid #c8e6c9;}.moq-item h4{color:#2e7d32;margin-bottom:8px;font-size:1.1rem;}.process-steps{margin:20px 0;}.process-step{display:flex;align-items:flex-start;margin-bottom:20px;padding-bottom:20px;border-bottom:1px dashed #c8e6c9;}.process-step:last-child{margin-bottom:0;padding-bottom:0;border-bottom:none;}.step-number{width:50px;height:50px;background:#4caf50;color:white;border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:1.1rem;font-weight:700;margin-right:20px;flex-shrink:0;}.step-content h4{color:#2e7d32;margin-bottom:8px;font-size:1.1rem;}.timeline-estimate{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin:20px 0;}.timeline-item{padding:20px;background:#f1f8e9;border-radius:6px;text-align:center;border-left:4px solid #4caf50;}.time-label{color:#2e7d32;font-weight:600;margin-bottom:5px;}.time-value{color:#e65100;font-size:1.2rem;font-weight:700;margin-bottom:8px;}.shipping-options,.shipping-timeline,.shipping-cost,.payment-methods,.payment-terms,.installment-options,.quality-standards,.inspection-process,.support-services,.onsite-support,.account-features{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:20px;margin:20px 0;}.option-item,.shipping-item,.cost-factor,.method-item,.term-item,.installment-item,.standard-item,.inspection-item,.service-item,.support-level,.feature-item{padding:20px;background:#f1f8e9;border-radius:6px;border-top:3px solid #4caf50;}.option-item h4,.shipping-item h4,.cost-factor h4,.method-item h4,.term-item h4,.installment-item h4,.standard-item h4,.inspection-item h4,.service-item h4,.support-level h4,.feature-item h4{color:#2e7d32;margin-bottom:10px;font-size:1.1rem;}.more-help{margin-top:60px;padding:35px;background:linear-gradient(135deg,#f1f8e9 0%,#e8f5e9 100%);border-radius:10px;border:1px solid #c8e6c9;text-align:center;}.more-help h3{color:#2e7d32;margin-bottom:20px;font-size:1.5rem;}.help-options{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:25px;margin-top:30px;}.help-item{padding:25px;background:white;border-radius:8px;border:1px solid #c8e6c9;transition:transform 0.3s ease;}.help-item:hover{transform:translateY(-5px);border-color:#4caf50;}.help-item h4{color:#2e7d32;margin-bottom:15px;font-size:1.2rem;}a{color:#388e3c;text-decoration:none;transition:color 0.3s ease;}strong{color:#2e7d32;font-weight:600;}@media (max-width:768px){.faq-policy.green-theme{padding:30px 0;}.policy-header h1{font-size:2rem;}.faq-section{margin-bottom:35px;padding-bottom:25px;}.faq-section h2{font-size:1.6rem;padding-left:40px;}.section-number{width:32px;height:32px;font-size:1rem;}.faq-block{padding:20px;}.faq-answer{padding-left:15px;}.nav-tags{justify-content:center;}.process-step{flex-direction:column;}.step-number{margin-right:0;margin-bottom:15px;}.selection-guide,.moq-info,.timeline-estimate,.shipping-options,.shipping-timeline,.shipping-cost,.payment-methods,.payment-terms,.installment-options,.quality-standards,.inspection-process,.support-services,.onsite-support,.account-features,.help-options{grid-template-columns:1fr;}.more-help{padding:25px 20px;margin-top:40px;}}@media (max-width:480px){.policy-header h1{font-size:1.8rem;}.faq-section h2{font-size:1.4rem;padding-left:35px;}.section-number{width:28px;height:28px;font-size:0.9rem;}.faq-block h3{font-size:1.2rem;}.plain-list li{padding-left:20px;}.plain-list li::before{left:4px;}.numbered-list li{padding-left:30px;}.numbered-list li::before{left:4px;width:15px;}.nav-tag{padding:8px 15px;font-size:0.9rem;}}