Professional Paper Packaging Services & Technical Support
Comprehensive packaging solutions with full-cycle support for your paper product needs. From consultation to after-sales, we provide expert services for sustainable and custom packaging.
Wanjia Paper Products is committed to providing comprehensive services and technical support to our customers. From product consultation and solution design to after-sales support, we are with you every step of the way. Our professional team has extensive industry experience and can provide customized solutions to ensure your packaging needs are perfectly met.
Our Professional Service Process
Complete Support from Initial Consultation to Final Delivery
Needs Analysis & Consultation
We conduct in-depth analysis of your product characteristics, brand positioning, and market objectives, providing professional packaging solution recommendations and technical parameter consultation. Our expert team will tailor the most suitable solutions for your specific requirements.
- Product Requirements Analysis
- Technical Parameter Consultation
- Cost-Benefit Evaluation
- Environmental Solution Recommendations
Design & Prototyping
We provide packaging structure design and visual design based on your requirements, along with 3D renderings and physical prototypes. We support multiple revisions to ensure the design solution fully meets your expectations.
- Packaging Structure Design
- Brand Visual Design
- 3D Rendering Presentation
- Physical Prototype Testing
Production & Quality Control
We utilize advanced production equipment and strict quality management systems to ensure every product meets the highest standards. We track production progress throughout the process and provide real-time production status updates.
- Raw Material Quality Monitoring
- Production Process Tracking
- Multiple Quality Inspections
- Real-time Progress Reporting
Logistics & Distribution
We provide professional packaging protection solutions and logistics distribution services, optimizing transportation routes to ensure on-time delivery. We support global distribution with real-time logistics tracking services.
- Professional Packaging Protection
- Transportation Route Optimization
- Real-time Logistics Tracking
- Global Distribution Support
After-sales Support & Service
We provide comprehensive after-sales support including usage guidance, problem resolution, and continuous improvement recommendations. We conduct regular follow-ups to gather customer feedback and continuously enhance service quality.
- Usage Guidance & Training
- Quality Issue Resolution
- Regular Customer Follow-ups
- Continuous Improvement Recommendations
Why Choose Wanjia's Professional Services?
With over 15 years of industry experience, we have served more than 1,000 enterprise customers with a satisfaction rate of 98%. Our professional team provides 7x12 hour technical support with 2-hour response time for emergencies, ensuring your business operations remain uninterrupted.
Frequently Asked Questions
Answers to Common Questions About Paper Product Packaging
Choosing the right paper type requires considering multiple factors: product characteristics, printing requirements, budget, and environmental needs. Our professional consultants will recommend the most suitable paper type (such as C1S, C2S, offset paper, or specialty paper) based on your specific requirements and provide samples for testing.
Production lead time depends on packaging complexity, quantity, and technical requirements. Generally, small-batch orders take 7-15 working days, while large-batch orders require 15-30 working days. After design confirmation, we will provide a detailed production schedule. For urgent needs, we also offer expedited production services.
Yes, we support small-batch customization with a minimum order quantity as low as 500 units. Understanding the needs of startups and new product testing, we have specifically set up flexible production lines that ensure quality while controlling costs, helping customers conduct market testing and product validation.
We offer multiple environmental solutions: using FSC-certified paper, recycled paper, sugarcane paper, and other eco-friendly materials; adopting soy-based inks and water-based coatings; optimizing packaging structures to reduce material usage; and providing recyclable and biodegradable packaging solutions. All products comply with international environmental standards.
Professional Technical Support
Comprehensive Technical Solutions and Professional Guidance
Material Analysis & Selection
We provide professional paper material analysis and recommend the most suitable paper types (including grammage, thickness, surface treatment, and other technical parameters) based on product characteristics and usage environments.
- Paper Physical Performance Testing
- Environmental Material Certification Guidance
- Cost Optimization Recommendations
- Special Function Material Recommendations
Structural Design & Optimization
We provide packaging structural design and optimization services to ensure packaging practicality, protective performance, and aesthetics while reducing material waste.
- 3D Structural Design Services
- Load-bearing Testing & Analysis
- Stacking Strength Optimization
- Automated Packaging Compatibility
Printing Process Guidance
We provide professional printing process guidance including color management, special effect processing, and pre-press file preparation technical support.
- Color Management & Calibration
- Special Ink Application Guidance
- Pre-press File Technical Review
- Printing Quality Inspection Standards
Technical Manuals & Standards
Comprehensive paper product technical manuals, industry standards, and testing methods to help you understand paper performance and application requirements.
Paper Selection Tool
Online paper selection tool that automatically recommends the most suitable paper types and technical parameters based on your product requirements.
Technical Training Materials
Paper product packaging technical training materials including video tutorials, operation guides, and best practice cases.
Technical Support Channels
Professional engineers provide one-on-one technical support to answer technical questions and provide solutions.
Technical Hotline: +86 137 1208 1769
Technical Email: linda@wjpaper.com